From onboarding nerves to deep features — 17 of the most-asked questions. If you're on the fence about trying us, the answer is probably here.
First time here? What do you need to begin?
Yes. The AI explains chart highlights in plain language — from 'energy distribution' to 'life themes' and 'key phases' — angles anyone can grasp without prior study. Every technical term in your chart links to the glossary, so you can dive deeper whenever you want.
Three steps: (1) On the homepage, click 'Cast a Chart'; (2) Enter your name, birth date, birth hour, and gender; (3) Once your chart appears, read the 'Life Overview' first — the AI ties the most important signals together in about a minute. From there, you can drill into specific palaces, annual fortune, or name analysis.
Birth year-month-day, birth hour (within a two-hour traditional time slot is enough — minute precision is not required), gender, and birthplace. The hour matters most; if you don't know it, switch to 'Unknown Hour Mode' and the AI infers the chart from the other three pillars.
Three options: (1) Ask your mother, or check household register / birth certificate; (2) Use 'Unknown Hour Mode' — the AI builds the main framework from the year, month, and day pillars; (3) Use 'Life Event Reverse Inference' — tell the AI about major life events (marriage, job changes, relocations and their years) and the AI proposes the best-fitting hour candidates.
Either works. The input form has a toggle — most people find solar (Gregorian) easier (the date on official documents); the AI converts to lunar / stem-branch internally. If your family only remembers your lunar birthday, enter the lunar date directly.
Is the AI accurate? Can twins or non-Chinese users use it?
Our AI is trained on Ming-Qing dynasty classics — Di Tian Sui, the Complete Book of Ziwei Doushu, San Ming Tong Hui — plus a large body of real cases; the reasoning style stays close to traditional practice.
AI strengths: (1) No arithmetic errors (it doesn't forget rules); (2) Consistency (same chart, same conclusion — emotion-free); (3) Speed (results in 30 seconds).
AI weaknesses: (1) Cannot read face / palm / eyes; (2) No on-site ritual remediation. The AI is best for everyday self-check and life-stage decisions; for major turning points, we recommend pairing it with a human master.
Their charts are identical, but life paths still diverge based on name, family environment, industry, and personal choices. A chart shows innate possibilities and tendencies — not a fixed script. Even with identical natal charts, post-birth factors can produce very different lives — which is why same-Bazi people often turn out differently.
Yes — myfate.ai supports English, Japanese, Korean, German, French, Spanish, Portuguese, and Italian; chart readings and glossary are localized. The system itself is Chinese in origin, but its principles (heavenly stems and earthly branches, five-element generation/control, yin-yang dynamics) apply universally, regardless of nationality. Plenty of non-Chinese users learn Chinese metaphysics through myfate.ai.
Yes. As long as you have the birth year, month, day, and hour, you can cast a chart. Many users study charts of admired celebrities, or commemorate ancestors. Note: analyses are for personal study; if you plan to publish a celebrity analysis, please respect privacy and likeness rights.
How is your birth information handled?
Your data is stored on our servers in Amsterdam, the Netherlands (European Union). To generate AI readings, we send an AI provider only the data needed for the chart: gender, date and time of birth, calendar type, where relevant the city of birth, the calculated chart, and the question you type in the question box. Only name analysis sends the name being analysed (a name cannot be analysed without it); when you use AI naming, what you enter in the naming form (which may include names) is sent as entered. Other AI features do not send names, and no feature includes your e-mail address or account identifiers in the requests. The AI providers are mainly DeepSeek in China and, for some functions, OpenAI or Google (Gemini) in the United States. Your question is sent as you typed it, so please do not include names, contact details or similar information in it. We do not sell your data or use it for advertising profiles. You can delete your account at any time in your account settings: it is deactivated immediately and your data is deleted after 30 days (except purchase and invoice records we must keep by law). See sections 2–5 of our Privacy Policy.
Yes — guest mode shows the basic chart, but you can't sync across devices or save chart history. Once you register, every chart is encrypted under your account. Sign-up only needs an email or one-click Google / Apple login — no phone number, no real-name verification.
What's free, and how do points work?
Basic chart casting is free — once you enter your birth information, you immediately see the full visual chart.
Deep AI analysis (palace-by-palace breakdowns, annual readings, fortune-changing advice, name analysis, etc.) is paid in 'fortune points'. New users get 100 free points to try. On the website, point packs, VIP Passes and the VIP Monthly Subscription are priced in euros (EUR) and the prices include 20% Austrian VAT. Point packs and VIP Passes are one-time purchases and do not renew; the VIP Monthly Subscription renews every month until you cancel it, and you can cancel at any time. Subscriptions and prices in the App Store or Google Play are as shown in the store.
Credits (shown on the site as points) are non-refundable once they have been added to your account: before buying Credits, you tick a box agreeing that we start the service immediately and acknowledging that you thereby lose your 14-day right of withdrawal. VIP is different: a notice below the payment button tells you that by clicking it you request that VIP start immediately; if you withdraw within 14 days, you pay for the VIP days already provided and we refund the rest. To withdraw, use the button "Withdraw from contract here" next to the order under My account → Payment records (shown for 14 days after payment), or e-mail support@myfate.ai. The VIP Pass is a one-time purchase and does not renew; the VIP Monthly Subscription renews every month until you cancel it under My account → Subscription, and cancelling takes effect at the end of the current billing period without a refund for that period. If an AI reading fails, or Credits are deducted but cannot be used, the Credits are returned to your balance automatically (you get Credits back, not money). If you were charged twice, charged the wrong amount, or the service could not be provided, contact support@myfate.ai with your order number and we will refund the payment to your original payment method. Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their own rules. See sections 6, 8 and 9 of our Terms of Service.
It depends on what you bought. The VIP Pass (for example the 7-day VIP) is a one-time purchase: it ends automatically and nothing is charged afterwards. The VIP Monthly Subscription renews automatically every month until you cancel it. There is no minimum term: you can cancel at any time under My account → Subscription in the web or desktop app, or by e-mail to support@myfate.ai. Cancellation takes effect at the end of the current billing period; you keep VIP until then, and the current period is not refunded. Until then, you can resume auto-renewal. Subscriptions bought in our iOS or Android app are managed and cancelled in the App Store or Google Play. See section 6 of our Terms of Service.
For purchases on our website, web app or desktop app, the button "Withdraw from contract here" is shown for 14 days after payment next to the order concerned under My account → Payment records in our web app (myfate.ai/app) and desktop app. Click it, enter or confirm your name, the order concerned and the e-mail address for our acknowledgement, then submit by clicking "Confirm withdrawal". We send you an acknowledgement by e-mail without undue delay, stating the content of your withdrawal and the date and time we received it. You can also withdraw by e-mail to support@myfate.ai.
VIP Pass / VIP Monthly Subscription: your VIP access ends when we receive your withdrawal, and a subscription will not renew. You pay for the VIP days already provided; we refund the rest to your original payment method within 14 days. For a VIP Monthly Subscription, the right of withdrawal exists once, from the day the subscription is first concluded; its monthly renewals do not give rise to a new right of withdrawal.
Credits: if, before buying, you ticked the box agreeing to immediate start and acknowledging the loss of your right of withdrawal, that right has as a rule expired when the Credits were added. We still record your withdrawal, review it individually and reply by e-mail.
For purchases made through the App Store or Google Play, withdrawal and refund requests must be made to Apple or Google under their terms. See section 8 of our Terms of Service.
Ziwei vs. Bazi vs. I-Ching vs. Name Numerology — which suits me?
In one line each:
(1) Big-picture life pattern → Ziwei Doushu (12 palaces + 14 stars — like a life map); (2) Five-element strength and yearly fortune → Bazi (Four Pillars); (3) Specific decisions (should I do this?) → I-Ching (Plum Blossom / Liu-Yao); (4) Naming, renaming, name-influence reading → Five-Grid Name Numerology.
Recommended path: cast Ziwei + Bazi first (innate framework), use I-Ching for everyday decisions, then refine with Name Numerology.
Partially. A name is an 'energy signature' you interact with every day; over time it nudges psychology and how others respond.
A new name can adjust the malleable portion of post-birth fortune (roughly 10–30%) — it cannot rewrite the natal chart, which is locked by your birth hour. For best results, align the new name with your Bazi favorable elements.
The myfate.ai AI rename tool generates three candidates that fit your Bazi favorable / forbidden elements and Five-Grid / Three-Talent rules, with a fortune rating for each.
Mobile, PDF export, cross-device sync
It's fully web-based — open myfate.ai in any mobile browser (Safari / Chrome / Firefox) and you're set. No app download required; the chart visualization adapts to your screen. You can also use 'Add to Home Screen' from your browser menu for an app-like shortcut.
Yes. Once you register, every chart is auto-saved. In 'My Charts' you can browse history, name groups, and add notes. Deep analysis reports export to PDF (chart visual + full reading + glossary annotations) — easy to print, archive, or forward to family.
Couldn't find your question? Email us, or just try it — basic chart casting is always free.