myfate Account Deletion Request

Last updated: 2026-05-22

This page explains how myfate users can request deletion of their app account and associated data outside the app.

Deleting your myfate account does not automatically cancel an active Google Play or Apple App Store subscription. Please cancel your subscription in the store account where you purchased it.

How to Request Deletion

In the app, go to Settings / More → Account → Delete Account.
If you cannot access the app, email support@myfate.ai with the subject "myfate account deletion request".
Include the email address or Google / Apple sign-in account used for myfate. If you purchased a subscription or point package, you may include the Google Play order number or Apple order reference to help verification.

What We Delete

App account profile and sign-in credentials.
Saved chart profiles, AI reading history, favorites, and app-specific usage data, except where retention is required by law or necessary for security, fraud prevention, tax, accounting, dispute handling, or refund processing.
Analytics identifiers are deleted or anonymized where technically available.

What May Be Retained

Purchase, tax, accounting, fraud-prevention, and security records may be retained for the legally required period. Retained records are not used for normal app personalization after account deletion.

Processing Time

We normally respond within 30 days after verifying ownership of the account. If local law requires a different timeline, we will follow the applicable law.

中文說明

您可以在 App 內「設定 / 更多 → 帳戶 → 刪除帳戶」提交刪除請求。若您無法登入 App，請寄信至 support@myfate.ai，郵件標題請寫「myfate account deletion request」，並提供您用於登入 myfate 的電子郵件或 Google / Apple 帳戶資訊。

刪除帳戶不會自動取消 Google Play 或 Apple App Store 訂閱。若您有自動續訂訂閱，請先到對應商店的訂閱設定中取消。